Q1: What are wooden hotel key cards?

Eco-friendly smart cards made from FSC® wood with RFID/NFC tech.

Q2: Who uses Smart Cards?

Hotels, resorts, corporate offices, events, and retail brands.

Q3: Are they more sustainable than plastic?

Yes, wooden cards reduce single-use plastic waste.

Q4: What wood types are available?

Oak, bamboo, beech, walnut & more.

Q5: Can Smart Cards be branded?

Yes, engraved, UV-printed, or satin-finished.

Q6: Are Smart Cards compatible with hotel locks?

Yes, with Assa Abloy, Dormakaba, SALTO, Onity, Saflok.

Q7: Do they work like plastic cards?

Yes, identical function with premium design.

Q8: Can they be reused?

Yes, fully reprogrammable.

Q9: Do they feel heavier than plastic?

Yes, they have a premium, natural weight.

Q10: Do they make a strong impression?

Yes, guests notice the unique luxury feel.

RFID & NFC Technology

Q11: What is RFID?

Radio-frequency identification used for secure access.

Q12: What is NFC?

Near Field Communication, enabling smart interactions.

Q13: Can NFC Smart Cards link to websites?

Yes, to menus, booking pages, or digital content.

Q14: Are they secure?

Yes, with industry-standard encryption.

Q15: Can cards be programmed onsite?

Yes, with compatible hotel systems.

Q16: Can they replace plastic key cards entirely?

Yes, 100%.

Q17: Do they interfere with phones?

No, fully compatible with daily use.

Q18: Do they support contactless payment?

Not payment, only access & info transfer.

Q19: Do you supply NFC business cards?

Yes, included in this collection.

Q20: Can NFC be used in retail tags?

Yes, for interactive product marketing.

Branding & Customisation

Q21: How can my logo be added?

Laser engraving, UV full-colour, or satin finish.

Q22: Can each card be personalised?

Yes, with guest names or codes.

Q23: Can colours be customised?

Yes, stains or printed finishes available.

Q24: Do you provide proofs?

Yes, digital previews before production.

Q25: What files do you need for branding?

Vector (AI, EPS, PDF) preferred; PNG also accepted.

Q26: Do you store artwork for reorders?

Yes, securely kept.

Q27: Can wood colour be matched to brand palette?

Yes, natural tones + stains offered.

Q28: Can cards include QR codes?

Yes, engraving or print available.

Q29: Can NFC tags link to apps?

Yes, programmable to URLs or apps.

Q30: Do you provide branded sample packs?

Yes, available online.

Hospitality Use

Q31: Are Smart Cards hotel-ready?

Yes, compatible with global hotel locks.

Q32: Do luxury hotels use them?

Yes, boutique & high-end resorts prefer them.

Q33: Can resorts buy in bulk?

Yes, trade pricing for large orders.

Q34: Are they durable for high guest turnover?

Yes, tested for long-term use.

Q35: Can they reduce key loss costs?

Yes, guests value wooden cards more = fewer losses.

Q36: Can hotels add room number engraving?

Yes, customisable per property.

Q37: Can wooden cards be sanitised?

Yes, easy to clean.

Q38: Do they work in wet conditions?

Yes, fully sealed.

Q39: Do they support ESG compliance?

Yes, sustainable supply chain.

Q40: Can hotels trial with samples first?

Yes, order sample packs online.

Orders & Delivery

Q41: What is the MOQ?

50+ units typically; samples available.

Q42: Do you offer bulk discounts?

Yes, trade pricing applies.

Q43: Can I order samples?

Yes, colour reference packs online.

Q44: What’s the lead time?

4–6 weeks for custom runs.

Q45: Do you deliver across Ireland?

Yes, nationwide delivery.

Q46: Do you deliver to the UK?

Yes, full coverage.

Q47: Do you ship across Europe?

Yes, EU-wide.

Q48: Do you ship worldwide?

Yes, on request.

Q49: Can you handle chain rollouts?

Yes, scalable for hotel groups.

Q50: How do I request a quote?

Email info@customwooddesigns.ie with logo & quantity.