Q1: What is a countertop display unit (CDU)?

A countertop display unit is a compact stand designed to sit on a counter, till point, or bar to showcase small products and encourage impulse purchases.

Q2: What are wooden countertop displays used for?

They’re perfect for displaying cosmetics, confectionery, brochures, drinks, branded merchandise, and point-of-sale items in retail or hospitality settings.

Q3: Why choose wooden displays over cardboard or plastic?

Wooden displays are more durable, eco-friendly, and provide a premium, professional look that enhances your brand image.

Q4: Are these displays reusable?

Yes, unlike disposable displays, our wooden CDUs are designed for long-term use and can be refreshed with new branding or finishes.

Q5: Do you offer standard sizes or only custom builds?

We stock popular sizes but also manufacture bespoke displays tailored to your exact product dimensions.

🔹 Branding & Logo Files

Q6: Can I add my logo to a countertop display?

Yes. We offer laser engraving, UV printing, and colour finishes to feature your logo prominently.

Q7: What file formats do you accept for logo submission?

We recommend vector files (AI, EPS, PDF) for the best print quality. High-resolution PNG or JPG may be accepted but may limit detail.

Q8: Will I get a preview before production?

Yes. We always send a digital file preview for approval before making your display.

Q9: Can I submit multiple design options?

Yes. Send us your preferred logos, colours, or layouts, and we’ll create preview files for you to choose from.

Q10: Do you colour-match logos?

Yes, we can match RAL and Pantone colours for consistent brand presentation.

🔹 Customisation & Design

Q11: What types of countertop displays do you offer?

Single-tier, multi-tier, brochure holders, rotating displays, angled stands, and bespoke designs.

Q12: Can you create rotating countertop displays?

Yes. Rotating CDUs are available to maximise visibility in smaller spaces.

Q13: Do you make brochure or leaflet holders?

Yes, we design wooden brochure holders and literature stands for counters.

Q14: Can the displays be stained or painted?

Yes. Choose from natural wood, stained finishes, or painted RAL colours.

Q15: Do you offer eco-friendly finishes?

Yes. We use water-based lacquers and sustainably sourced wood.

🔹 Ordering Process

Q16: How do I place an order?

You can order directly online or email info@customwooddesigns.ie for custom projects.

Q17: Do you have a minimum order quantity?

Yes, minimums apply depending on the style – usually from 10 units upwards.

Q18: How long does production take?

Standard lead times are 3–5 weeks depending on customisation.

Q19: Can I rush an order?

Yes, we sometimes offer express production – contact us for availability.

Q20: Do you require a deposit?

Yes, we typically require 50% upfront, with the balance before delivery.

🔹 Shipping & Delivery

Q21: Do you ship outside Ireland?

Yes. We ship across Ireland, the UK, Europe, and worldwide on request.

Q22: How are the displays packaged?

Displays are securely packaged in protective cartons or crates to prevent damage.

Q23: Can you deliver directly to multiple store locations?

Yes, we can arrange split deliveries to your branches or retail outlets.

Q24: Do you offer pallet shipping for bulk orders?

Yes, we ship bulk orders via pallet for efficiency.

Q25: Are displays delivered assembled?

Most are delivered assembled, but flat-pack options are available for large shipments.

🔹 Sustainability & Materials

Q26: What type of wood do you use?

We use FSC-certified birch ply, oak, and beech, depending on the project.

Q27: Are your displays eco-friendly?

Yes, our displays are sustainable, recyclable, and made from responsibly sourced timber.

Q28: Do you comply with EU regulations?

Yes, our wood meets EUDR (Deforestation Regulation) and EU sustainability standards.

Q29: Can I request a CO₂ footprint certificate?

Yes, we can provide sustainability documentation on request.

Q30: Do wooden displays last longer than cardboard?

Yes. Wooden CDUs can last for years, whereas cardboard is single-use.

🔹 Retail & Hospitality Uses

Q31: Are countertop displays good for cafés?

Yes, they’re ideal for showcasing snacks, menus, or branded merchandise at checkouts.

Q32: Do hotels use countertop displays?

Yes, hotels often use them for brochures, keycards, or branded amenities.

Q33: Can I use them at trade shows?

Absolutely. Wooden CDUs give a professional, premium look at exhibitions.

Q34: Are they suitable for cosmetics?

Yes, we design multi-tier and rotating CDUs specifically for cosmetics.

Q35: Can they hold heavy products?

Yes. Wooden displays are strong enough for bottles, jars, or packaged foods.

🔹 Custom Branding Support

Q36: Can I get a sample before bulk production?

Yes, we offer prototype samples before large orders.

Q37: Will I see a branded mock-up before production?

Yes, we provide digital preview files to confirm design, colour, and layout.

Q38: Do you offer file correction if my logo isn’t vector?

Yes, our team can redraw or convert your logo to vector for best results.

Q39: Can I include QR codes or NFC chips on displays?

Yes, we can embed QR/NFC into the design for interactive branding.

Q40: Who can I contact for design assistance?

Email us at info@customwooddesigns.ie – our design team will guide you through file submissions, previews, and branding options.